Delivery & Order FAQ’s

Timings

Each hat is handmade with care. Please check the product description for specific dispatch times.

Packaging

Your hat will be securely packaged in a durable storage box to ensure it arrives in perfect condition.

Delivery

  • UK – Royal Mail Tracked (1-2 days): £12

  • Europe – International Tracked (5-7 days): £24

  • Rest of the World – Please contact us for a shipping quote.

FAQs

How long will my order take to arrive?
Delivery times depend on your location and the specific hat ordered. Please check the product description for dispatch times, and refer to the delivery options above for estimated shipping times.

Do you offer express delivery?
If you need your order urgently, please get in touch before purchasing, and we’ll do our best to accommodate your request.

Do you ship internationally?
Yes! We ship worldwide. If your location isn't listed at checkout, please contact us for a custom shipping quote.

What if my hat is damaged in transit?
All orders are carefully packaged, but if your hat arrives damaged, please contact us within 48 hours of delivery with photos, and we’ll assist you.

Can I return or exchange my hat?
As each piece is handmade, we do not offer returns or exchanges unless the item is faulty. Please ensure you read the product description carefully before purchasing